Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology. Facility managers (FMs) can have many different titles and arrive in their profession through a variety of career paths. They re responsible for making sure systems of the built environment, or facility, work harmoniously. They are important because they make sure the places in which people work, play, learn and live are safe, comfortable, productive and sustainable.