MSc Service Systems Design

At Service Systems Design, you will learn how to plan and organise people, infrastructure, communication, media and components of a service, in order to improve its quality, the interaction between service provider and customers and the customers experience.Generally leveraging a human-centred, co-creative approach, Service Design has developed into a progressive design discipline with its own toolkits, skillset, and mindset. At master s program in Service Systems Design, students gain a solid understanding, actionable knowledge and practical experience on this growing discipline.