Msc in Quality and Operations Management

This Master s programme in Quality and Operations Management supports you as a student in acquiring the knowledge and skills required to manage, improve and transform innovative and organisational processes as e.g. developing new innovative offers, manufacturing and delivery. The programme gives you a thorough understanding of tools for identifying customer needs and business opportunities. You will be trained in the skills needed to manage the process of developing products and services. A strong focus will be on the usage of different qualitative and quantitative tools. Another focus will be on production and delivery processes, in both manufacturing and service and on the tools and techniques for their improvement.